two days ago I bought SXP Combo from a local Sail store.
Yesterday did the after-purchase maintenance and tried dry shoot it..., it would do it randomly and then not at all. Took out the trigger group thinking maybe some debris are clogging the mechanism, but couldn'y really see anything.
Excitement turned to disappointment..
Called the ASC for the brand and the guy told me 6, maybe seven months wait (deer hunt is around the corner)
..
Took it back to the store, a nice fellow who talked me off of 870 in favor of SXP was embarrassed and apologetic. We took the trigger assemblies from display model and my shotgun to compare, looked like my sear was not going far enough to disengage the hammer.
So I told him just let's swap them and send the SHOP gun for repair, 'oh no' he says 'it would be against our corporate policies, but let me talk to the manager', and here I got lucky, Curtis (remember the name Canadians of Toronto area) proved to be a man of common sense and pragmatism and approved in split second solution that I suggested.
Refreshing really, nowadays passing the buck is so common...
Anyways, looks like there is a problem with trigger assy in some SXP.
Before I buy my next firearm I'll very carefully research the technical support side of the manufacturer and read more blogs
My Stoeger o/u of almost 30 years failed me once (just couple of weeks ago), broken firing pin plunger,
one phone call and got it in 5 days.